Rainbow Practice
First Floor, Evergreen Primary Care Centre, 1 Smythe Close, Edmonton, London N9 0TW
Tel: 0208 887 8329     Fax: 0208 887 8322     Out of Hours: 111

Practice Policies

Data Protection

We fully comply with the Data Protection Act 1998. Everyone working in the NHS has a legal duty to maintain the highest level of confidentiality about patient information. All employees have access to this information in relation to their role. Information may be shared, in confidence, with other NHS organisations in the interests of patient care. Disclosure of identifiable patient information to any other outside agencies will only be given after receiving written permission from the patient.

Confidentiality

Should a patient require details of his/her medical records, a request form for access is required. Please speak to one of our Receptionists for the Access forms & details of charges.

Receptionists

Our Receptionists are here to help you. They have a busy job to do and will sometimes need to ask you more details about your problems in order to do their work properly. They will always treat what you say in strict confidence.

Freedom of Information

The Practice works within the legislation to provide information to enquiring persons and organisations so that the privacy of our patients is protected.

Violence & Abuse

Violence or abuse against any member of the Practice team will not be tolerated. Staff are entitled to work in a safe environment. Any incidents of violence will be reported to the Police and NHS North Central London and will result in the patient being removed from the Practice list.